OVERNIGHT NOC ANALYST – CONTRACT OR CTP – Frederick, MD
The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.
Overnight NOC Analysts Skills & Requirements:
•Bachelor’s Degree in Computer Science, Computer Engineering, IT or a related technical field or 2+ years of experience working in an IT related field
•Minimum of 1 year of experience working in a technical incident response driven role or technical operations-based role
•Strong communication skills, both written and verbal, tailored to different levels of the organization
•Strong ability to build customer relationships, capture needs and execute to plan
•Self-motivated and self-directed
Overnight NOC Analysts Responsibilities:
•Responds to application issues and incidents
•Organizes technical bridge calls to ensure that critical performance issues are resolved in a timely manner, in accordance with established customer expectations and SLAs
•Ensures incidents and problem tickets issued against supported CI’s get resolved within published SLAs
•Maintains awareness of system-wide changes and application deployments that might impact application availability for users and takes necessary steps to prepare for and prevent applications outages due to these changes.
•Learns and understands the intricacies of interactions and dynamics of support/technical teams
•Enacts various approaches to monitor applications and data flows via effective information dashboards for operational metrics, incident management, change control, and compliance
•Proactively learns new tools
•Identifies opportunities for process improvement and automation of repetitive tasks
•Engages positively across multiple teams to establish clarity, vision and mutual trust in order to achieve a business goal
Candidates work with a professional Recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends - who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when there’s a position you really want, you’re fully prepared to get it. . Additionally, if the position is a consulting opportunity Veredus provides full benefits:
• Life Insurance ($20,000 benefit)
• ATOP - Accrued Time Off Program
• Consultant Lunches and Outings
• Consultant Web-Site
• Care packages
• Dedicated Consulting Services Representative
Veredus has been recognized as one of the “Best Staffing Firms to Work For” by Staffing Industry Analysts the last 3 years in a row.
Nervous about an upcoming interview? Want to be as prepared as possible? Visit our career centre for advice and tips: http://vereduscorp.com/career-center/
Veredus Corporation is an EEO/Affirmative Action Employer M/F/D/V.
Drug testing may be required; please contact Recruiter for more information.